Contact by email

If the Binomo platform chat is unavailable for some reason, the next popular option is e-mail address. It is necessary to address the letter from the e-mail which was used for account registration so that it would be easier to identify the trader. Inside of one, there should be the subject of the issue, short description, and, if possible, some attached evidence as screenshots, screen recordings and so on.

Contact by chat

Within the website, it is enough to find the small red icon in the bottom left corner to initiate a chat with support team. It allows the comfortable texting with the staff member and preliminary settings for the conversation. Before starting the chat, it is possible to change the language, open FAQ section or specify that the issue is related to payment, which is curated by another department.

Contact by mail

In some of the rare cases, there may be a need for the physical contacting with the platform administration. For such purposes, the Binomo also lists its physical address location, which is always visible on the page bottom. No matter which part of the website is opened, the contact data like this is permanently available for all the users and visitors.

Contact by Twitter

The social networks like Twitter are also open for the users to address the issue. Before contacting through private messages, it will be necessary to follow the account first, the comments are also redirected to the Direct. The responsible staff member will immediately react to the message, taking it under investigation.

Contact by Telegram

Among the social accounts and blogs, there is an opportunity to visit the Telegram account. The channel presented will post the latest news related to the trading and involved assets, or notifications about the platform work, like maintenance schedules or temporary breakdowns. From there, there will also be mentioned the support contacts in the pinned messages.

Contact by Facebook

The Binomo account is also officially available in the Facebook community for contacting. After accessing the page, the last page menu icon will show that it is available for messaging. Any answers are provided with maximum speed, showing clarified and helpful responses that will help to identify and fix the issue.

Contact by Instagram

One of the most active Binomo social accounts is on Instagram platform, which also provides timely response to any incoming messages. Moreover, the post and Stories formats are helpful in tracking the latest news which should be taken into attention. In a minute or two, the staff members will readily check the matter of problem and prepare the reason for it with up-to-date instructions.